Refund Policy for Classified Listings
At oneclickindia, we strive to provide our users with the best experience. However, due to the nature of classified ads, refunds are generally not provided once a listing is submitted or a service is paid for. Please read our refund policy below:
Listing Fees
Once a listing is published, it cannot be refunded. This includes any fees paid for posting ads (free or paid).
If you accidentally posted an ad and wish to remove it, you may be able to edit or delete it within your account settings, but no refund will be issued.
Subscription/Service Fees
Subscription fees for premium accounts or enhanced services are non-refundable.
If you experience issues with the platform that prevent you from using your paid services, please contact our support team, and we will investigate the issue.
Technical Problems or Errors
If a technical issue occurs on the site (e.g., payment failures, website downtime) and prevents your listing or service from functioning properly, we will do our best to resolve the issue. If the issue cannot be fixed, we may offer you a credit or a partial refund.
Refund Request Process
Refund requests should be made within 5 days from the payment date. After this period, refunds will not be processed.
To request a refund, please contact our support team with details of your purchase and reason for the request.
Exemptions
Refunds will not be issued for any listings that have already been flagged, removed, or reported for violating our terms of service.
We reserve the right to refuse any refund request that violates the guidelines outlined in our terms of service.
Changes to the Policy
oneclickindia reserves the right to modify or update this refund policy at any time. Please check back regularly for updates.