Privacy Policy for Oneclickindia (website and app)
Effective Date: [30/12/2025]
At oneclickindia, we value the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our services.
By using our platform, you agree to the collection and use of information in accordance with this policy.
We may collect and process the following types of personal data when you use our services:
Account Information: When you create an account, we may collect personal details such as your name, email address, phone number, and location.
Listings Information: When you post a listing, we may collect information about the item, including its title, description, price, images, and other details.
Payment Information: If you make a purchase or a paid listing, we may collect payment details such as billing information, though we may use third-party payment processors.
Device and Usage Data: We collect information about your device, such as IP address, browser type, operating system, and usage activity on our platform (e.g., pages viewed, actions taken).
Communication Data: If you contact us through email, chat, or other communication methods, we may collect data related to your inquiry.
We use your personal information for the following purposes:
To Provide and Improve Services: We use your data to operate, personalize, and enhance the functionality of our platform.
To Process Transactions: We use your information to process transactions, including listings and payments.
To Communicate with You: We may use your contact information to respond to inquiries, provide updates, and send promotional materials (unless you opt out).
To Ensure Security: Your data helps us detect and prevent fraud, improve security, and maintain the safety of our platform.
To Comply with Legal Obligations: We may use your data to comply with applicable laws and regulations.
We do not sell your personal information to third parties. However, we may share your information in the following situations:
With Service Providers: We may share information with trusted third-party service providers (such as payment processors or hosting services) to assist in providing and improving our services.
With Law Enforcement or Legal Authorities: If required by law, we may disclose personal data to law enforcement or legal authorities to comply with a legal process.
With Other Users: When you post a listing or make a transaction, some of your information (such as your name, location, and listing details) may be visible to other users.
You have the following rights regarding your personal information:
Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it's inaccurate.
Data Deletion: You can request to delete your account and associated data, though some information may be retained as required by law.
Opt-Out of Marketing: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
We take reasonable measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
We may use cookies and other tracking technologies to enhance user experience, analyze trends, and collect anonymous data on site usage. You can adjust your browser settings to manage cookie preferences.
Our platform may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before sharing any personal information.
Our platform is not intended for users under the age of 13, and we do not knowingly collect personal data from children under this age. If we become aware of such data being collected, we will take steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We recommend you review this policy periodically to stay informed.
10. Mobile app
Our Android app also collects: your precise or approximate location (to show ads near you and set your ad's location), photos, voice messages and files you choose to upload (for ads, chat and job applications), your device's advertising ID and push-notification token, and app usage data. We use Google services – Firebase (sign-in, notifications, analytics) and Google Mobile Ads – which process some of this data as described in Google's privacy policy. Payments are handled by Razorpay, PhonePe or Stripe; we do not store your card details.
11. How to delete your OneClick India account
You can delete your OneClick India account and your personal information at any time.
• In the app: open OneClick India → Profile → Delete Account → confirm.
• Without the app: email oneclickindia25@gmail.com from the email address you signed up with, with the subject "Delete my account". We will delete your account within 30 days and confirm by email.
Some records, such as payment transactions, may be kept where the law requires it.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: oneclickindia25@gmail.com
call / what's app: 8897150423